top of page
Writer's pictureNancy Smith

What is ISTQB Test Manager Certification?

ISTQB Test Manager certification questions and exam summary helps you to get focused on the exam. This guide also helps you to be on CTAL-TM exam track to get certified with good score in the final exam.

The Advanced Level qualification is directed at people who have achieved an advanced point in their careers in software testing. This involves people in roles such as testers, test analysts, test engineers, test consultants, test managers, user agreement testers and software developers. This Advanced Level qualification is also relevant for anyone who wants a broader understanding of software testing, so as for project managers, quality managers, software development managers, business analysts, IT directors, and management consultants.


ISTQB Test Manager (CTAL-TM) Certification Summary


ISTQB Test Manager (CTAL-TM) Certification Exam Syllabus


1.Testing Process

Test Planning, Monitoring and Control:

  • Analyze the test needs for a system in order to plan test activities and work products that will achieve the test objectives

Test Analysis:

  • Use traceability to check completeness and consistency of defined test conditions with respect to the test objectives, test strategy, and test plan

  • Explain the factors that might affect the level of detail at which test conditions may be specified and the advantages and disadvantages for specifying test conditions at a detailed level

Test Design:

  • Use traceability to check completeness and consistency of designed test cases with respect to the defined test conditions

Test Implementation:

  • Use risks, prioritization, test environment and data dependencies, and constraints to develop a test execution schedule which is complete and consistent with respect to the test objectives, test strategy, and test plan

Test Execution:

  • Use traceability to monitor test progress for completeness and consistency with the test objectives, test strategy, and test plan

Evaluating Exit Criteria and Reporting:

  • Explain the importance of accurate and timely information collection during the test process to support accurate reporting and evaluation against exit criteria

Test Closure Activities:

  • Summarize the four groups of test closure activities

  • Implement a project retrospective to evaluate processes and discover areas to improve

2. Test Management

Test Management in Context:

  • Analyze the stakeholders, circumstances, and needs of a software project or program, including the software development lifecycle model, and identify the optimal test activities

  • Understand how software development lifecycle activities and work products affect testing, and how testing affects software development lifecycle activities and work products

  • Explain ways to manage the test management issues associated with experiencebased testing and non-functional testing

Risk-Based Testing and Other Approaches for Test Prioritization and Effort Allocation:

  • Explain the different ways that risk-based testing responds to risks

  • Explain, giving examples, different techniques for product risk analysis

  • Analyze, identify, and assess product quality risks, summarizing the risks and their assessed level of risk based on key project stakeholder perspectives

  • Describe how identified product quality risks can be mitigated and managed, appropriate to their assessed level of risk, throughout the lifecycle and the test process

  • Give examples of different options for test selection, test prioritization and effort allocation

Test Documentation and Other Work Products:

  • Analyze given samples of test policies and test strategies, and create master test plans, level test plans, and other test work products that are complete and consistent with these documents

  • For a given project, analyze project risks and select appropriate risk management options

  • Describe, giving examples, how test strategies affect test activities

  • Define documentation norms and templates for test work products that will fit organization, lifecycle, and project needs, adapting available templates from standards bodies where applicable

Test Estimation:

  • For a given project, create an estimate for all test process activities, using all applicable estimation techniques

  • Understand and give examples of factors which may influence test estimates

Defining and Using Test Metrics:

  • Describe and compare typical testing related metrics

  • Compare the different dimensions of test progress monitoring

  • Analyze and report test results in terms of the residual risk, defect status, test execution status, test coverage status, and confidence to provide insight and recommendations that enable project stakeholders to make release decisions

Business Value of Testing:

  • Give examples for each of the four categories determining the cost of quality

  • Estimate the value of testing based on cost of quality, along with other quantitative and qualitative considerations, and communicate the estimated value to testing stakeholders

Distributed, Outsourced, and Insourced Testing:

  • Understand the factors required for successful use of distributed, outsourced, and insourced test team staffing strategies

Managing the Application of Industry Standards:

  • Summarize sources and uses of standards for software testing

3. Reviews

Management Reviews and Audits:

  • Understand the key characteristics of management reviews and audits

Managing Reviews:

  • Analyze a project to select the appropriate review type and to define a plan for conducting reviews, in order to ensure proper execution, follow up, and accountability

  • Understand the factors, skills, and time required for participation in reviews

Metrics for Reviews:

  • Define process and product metrics to be used in reviews

Managing Formal Reviews:

  • Explain, using examples, the characteristics of a formal review

4. Defect Management

The Defect Lifecycle and the Software Development Lifecycle:

  • Develop a defect management process for a testing organization, including the defect report workflow, that can be used to monitor and control a project’s defects throughout the testing lifecycle

  • Explain the process and participants required for effective defect management.

Defect Report Information:

  • Define the data and classification information that should be gathered during the defect management process

Assessing Process Capability with Defect Report Information:

  • Explain how defect report statistics can be used to evaluate the process capability of the testing and software development processes

5. Improving the Testing Process

Test Improvement Process:

  • Explain, using examples, why it is important to improve the test process

Improving the Test Process:

  • Define a test process improvement plan using the IDEAL model

Improving the Test Process with TMMi:

  • Summarize the background, scope and objectives of the TMMi test process improvement model

Improving the Test Process with TPI Next:

  • Summarize the background, scope and objectives of the TPI Next test process improvement model

Improving the Test Process with CTP:

  • Summarize the background, scope and objectives of the CTP test process improvement model

Improving the Test Process with STEP:

  • Summarize the background, scope and objectives of the STEP test process improvement model

6. Test Tools and Automation

Tool Selection:

  • Describe management issues when selecting an open-source tool

  • Describe management issues when deciding on a custom tool

  • Assess a given situation in order to devise a plan for tool selection, including risks, costs and benefits

Tool Lifecycle:

  • Explain the different phases in the lifecycle of a tool

Tool Metrics:

  • Describe how metric collection and evaluation can be improved by using tools

7. People Skills – Team Composition

Individual Skills:

  • Using a skills assessment spreadsheet, analyze the strengths and weaknesses of team members related to use of software systems, domain and business knowledge, areas of systems development, software testing and interpersonal skills

  • Analyze a given skills assessment for a team in order to define a training and skills development plan

Test Team Dynamics:

  • For a given situation, discuss the necessary hard and soft skills required to lead a testing team

Fitting Testing Within an Organization:

  • Explain options for independent testing

Motivation:

  • Provide examples of motivating and demotivating factors for testers

Communication:

  • Explain the factors that influence the effectiveness of communication within a test team, and between a test team and its stakeholders

ISTQB Test Manager (CTAL-TM) Certification Questions


ISTQB Test Manager Sample Questions:


Que.:01. Which of the following is a project risk mitigation step that you might take as a test manager?


Options:

a) Testing for performance problems

b) Hiring a contractor after a key test analyst quits

c) Procuring extra test environments in case one fails during testing

d) Performing a project retrospective using test results


Que.:02. Which of the following is a test document in which you would you expect to find the preconditions to start executing a level of testing?


Options:

a) Defect report

b) Test plan

c) Test case

d) Project plan


Que.:03. Identify two of the following topics that you could address in a test tool strategy document.


Options:

a) List of each of the tools that will be purchased

b) Selection of pilot projects for particular tools

c) Best practices gleaned from other organizations using similar tools

d) List of the programmers developing the applications under test

e) Specific quality risk items for each application under test


Que.:04. Which of the following is the most likely reason a user might be included in test execution?


Options:

a) Their management expertise

b) Their testing expertise

c) Their application domain knowledge

d) Their technical expertise


Que.:05. Which of the following is an example of a cost of internal failure?


Options:

a) Finding a bug during testing

b) Training developers in secure coding practices

c) Designing test cases

d) Fixing a customer-detected bug


Que.:06. Which of the following is a best practice for retrospective meetings that will lead to process improvement?


Options:

a) Ensuring management commitment to implement improvements

b) Allowing retrospective participants to rely exclusively on subjective assessment

c) Requiring that every project include a retrospective meeting in its closure activities

d) Prohibiting any management staff from attending the retrospective meeting


Que.:07. Which of the following is a risk associated with test management tools?


Options:

a) Untrained staff misuse complex classification fields.

b) False positives result when inappropriate tests are automated.

c) Test managers gain insight into trends that span multiple projects.

d) Programmers introduce new defects when modifying code to comply with coding standards.


Que.:08. Which of the following applications is most likely to require a custom-built automated test execution tool?


Options:

a) An accounting application running on Windows PCs

b) A spreadsheet application running on a browser

c) An email application running on Linux PCs

d) An embedded application running on an iPod


Que.:09. During a formalized quality risk analysis session following the failure mode and effect analysis technique, you are calculating risk priorities. Which of the following are major factors in this calculation?


Options:

a) Severity and priority

b) Functionality, reliability, usability, efficiency, maintainability, and portability

c) Loss of a key contributor on the test team

d) Loss of a key contributor on the development team


Que.:10. Which of the following is a risk of outsourced testing that might not apply to distributed testing?


Options:

a) Selection of an improper test partner

b) Communication problems created by time zone differences

c) Insufficient skills in some of the test team members

d) Inconsistent test processes across the testing locations


Answers:

Question: 01 Answer: c

Question: 02 Answer: b

Question: 03 Answer: b, c

Question: 04 Answer: c

Question: 05 Answer: a

Question: 06 Answer: a

Question: 07 Answer: a

Question: 08 Answer: d

Question: 09 Answer: a

Question: 10 Answer: a


How to Register for ISTQB Test Manager Certification Exam?


Exam Registration:

55 views0 comments

Comentarios


bottom of page