GAQM Business Process Manager certification questions and exam summary helps you to get focused on the exam. This guide also helps you to be on BPM exam track to get certified with good score in the final exam.
Business Process Manager (BPM) Certification assists organizations leverage processes to achieve their goals and be successful. Once methods are implemented, they need to be monitored, evaluated, and optimized to make sure they are still meeting the purposes that they were designed to perform. A business that can successfully manage its processes can maintain a competitive side while increasing productivity and efficiency and decreasing costs.
GAQM Business Process Manager (BPM) Certification Summary
Exam Name: Business Process Manager
Exam Code: BPM
Exam Fee: USD $128
Exam Duration: 60 Minutes
Number of Questions: 50
Passing Score: 70
Format: Multiple Choice
Books: E-Course
Schedule Exam: ProctorU
Sample Questions: GAQM BPM Certification Exam Sample Questions
Practice Exam: GAQM Business Process Manager (BPM)
GAQM Business Process Manager (BPM) Certification Exam Syllabus
GAQM BPM Body of Knowledge:
1. The Fundamentals of Business Process Management
What is Business Analysis?
What is Enterprise Content Management?
Enterprise Content Management Model
What is Business Process Re-Engineering?
Business Process Re-Engineering Model
2. Defining Business Process Management
What is Business Process Management?
Brief History of Business Process Management
What are the Benefits of Business Process Management?
3. Reflecting on Processes
4. The Business Process Life Cycle
5. The Vision Phase
Creating a Vision and Seeing the Big Picture
Sharing Your Vision
Dreaming Big
6. The Design Phase
Gathering Information
Defining Your Problem
Identifying Existing and Future Processes
About Process Mapping
Creating a Process Map with a Flow Chart
Creating a Process Map with a Swimlane Diagram
Map it Out
Defining Improvements
Establishing Functions and Identifying Function Leaders
7. The Modeling Phase
Performing What-if Analysis
Test Driving
Testing the Design
8. The Execution Phase
Implementing Processes
Exploring Automation
Automating Processes
Understanding Business Rules
Making Connections
The Role of Workflow Engines
Case Studie
9. The Monitoring Phase
Implementing Measures
What is Business Activity Monitoring (BAM)?
The Balanced Scorecard
Creating a Balanced Scorecard
Identifying Gaps with Process Mining
10. The Optimizing Phase
What It’s All About
Business Process Improvement
Introduction to Lean
Cut Out the Waste
Introduction to Six Sigma
11. Business Process Engineering
Business Process Engineering
Change Management
Summary
12. Information Systems
System and Subsystems
The Information Systems
Elements of Information Systems
13. Systems Analysis
Definitions and Goals
Define Logical Specifications and Design
Select the best Alternative Physical System
14. Systems Design
Introduction
Intermediate Steps
Systems Design
15. Systems Implementation
Introduction
Intermediate Steps
Testing and Obtaining Approvals
Systems Implementation - Summary
16. Systems Operation
Post Implementation Review
System Maintenance
Systems Operations
GAQM Business Process Manager (BPM) Certification Questions
GAQM BPM Sample Questions:
Que.:01. Which two of the following are the Six Steps of Business Process Improvement? (Choose two)
Options:
a) Know the Customer
b) Know the Standards
c) Know the Business
d) Access the Process
Que.:02. Collect Data stage is all about getting the information you need to make the argument for a new process. This information can be acquired through a variety of methods, such as: (Choose two)
Options:
a) Focus groups
b) Group meetings
c) Interviews
d) Blogs
Que.:03. In which stage of Business Process Re-Engineering Model stakeholders come together to identify the root of the problem.
Options:
a) Evaluate New Process
b) Identify Existing Process
c) Identify Organizational Gap
d) Design a Plan for Implementation
Que.:04. Workflow engines require a significant amount of ________ and ________ to get underway?
Options:
a) time
b) resources
c) money
d) variance
Que.:05. Technology that enables workflow in processes are called:
Options:
a) Workflow designs
b) Workflow solutions
c) Technical aids
d) Workflow engines
Que.:06. ______________ are designed to control, define, standardize, and structure how procedures are carried out within an organization.
Options:
a) Business rules
b) Business analysis
c) Business ethics
d) Business strategy
Que.:07. The Six Sigma approach focuses on? (Choose two.)
Options:
a) Measurable, quantifiable, stable results
b) Reducing variation in processes and products
c) Bring transparency in business ethics
d) Waste reduction in production system
Que.:08. A swimlane process map:
Options:
a) Distinguishes the responsibilities for steps within a process
b) Uses colored visual indicators to indicate progress
c) Lists tasks and deadlines
d) Provides real-time data on process efficiency
Que.:09. Pam is gathering information to design a process. She will consider which of the following concepts?
Options:
a) Mind mapping
b) Role of content
c) Brainstorming
d) RAP model
Que.:10. The diamond symbol in flowchart process mapping means
Options:
a) A decision is to be made
b) Another step in the process
c) Indicates direction
d) Indicates the start of the process
Answers:
Question: 01 Answer: a, d
Question: 02 Answer: a, c
Question: 03 Answer: c
Question: 04 Answer: a, b
Question: 05 Answer: d
Question: 06 Answer: a
Question: 07 Answer: a, b
Question: 08 Answer: a
Question: 09 Answer: b
Question: 10 Answer: a
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